Hi, I bought a Seagate 3T usb3 external drive to replace an old 500 GB Seagate unit for backups. It’s a new fairly high spec pc (Chillblast rapture running W7 pro 64bt). My old Seagate drive works fine but although the new drive can read & write ok Every time I try to copy data From the drive produces the error message "incorrect parameter". It the file is just a couple of mb it’s ok and it seems to be able to cope if the file is zipped, but otherwise fails every time.
I have returned the drive after Seagate’s repair software failed to help and their customer support is very poor. I have now just received my third drive and still the problem persists. Seagate replace the drive with a reconditioned unit (!) each time and refuse a refund saying it can only be refunded via the retailer, but as it is outside the 30day period the retailer (Ebuyer) say it’s not their problem. I have looked online but references to this problem have not helped. Seagate try to blame W7 but insist the drive Is compatible. Any help welcome!
I have returned the drive after Seagate’s repair software failed to help and their customer support is very poor. I have now just received my third drive and still the problem persists. Seagate replace the drive with a reconditioned unit (!) each time and refuse a refund saying it can only be refunded via the retailer, but as it is outside the 30day period the retailer (Ebuyer) say it’s not their problem. I have looked online but references to this problem have not helped. Seagate try to blame W7 but insist the drive Is compatible. Any help welcome!
External hard drive is sending me crazy!!
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