Hello there!
I have an android Samsung Note 10.1 tablet. Switched on this evening, clicked on internet tab to see unscheduled program/programs dowloading. Next to appear was a web page with accusations of breaking the law with an option to pay these people to remove this page and to get the tablet unblocked and back to its normal state. As yet the tablet is completely blocked and will not allow us to access internet or any programs we have on there.
After Googling PCeU Ukash this program is a virus extorting money from people for its removal.
We have tried re booting and trying to start the tablet in safe mode (Though we have had no success with starting in safe mode as sites have suggested, pressing the start button till the Samsung logo appears then press the volume down button. The tablet still comes up with the normal screen with no option for safe mode) Am I doing it wrong? It says on some sites you can do a system restore which makes sense but I cannot access anything at all.
I would very much appreciate any help please.
Heidi
I have an android Samsung Note 10.1 tablet. Switched on this evening, clicked on internet tab to see unscheduled program/programs dowloading. Next to appear was a web page with accusations of breaking the law with an option to pay these people to remove this page and to get the tablet unblocked and back to its normal state. As yet the tablet is completely blocked and will not allow us to access internet or any programs we have on there.
After Googling PCeU Ukash this program is a virus extorting money from people for its removal.
We have tried re booting and trying to start the tablet in safe mode (Though we have had no success with starting in safe mode as sites have suggested, pressing the start button till the Samsung logo appears then press the volume down button. The tablet still comes up with the normal screen with no option for safe mode) Am I doing it wrong? It says on some sites you can do a system restore which makes sense but I cannot access anything at all.
I would very much appreciate any help please.
Heidi
PCeU Ukash
Aucun commentaire:
Enregistrer un commentaire